Job Description

TorkLaw, is a leading personal injury law firm dedicated to providing exceptional legal services and achieving outstanding results for our clients. Our team of experienced attorneys specializes in advocating for individuals who have been injured due to the negligence of others. We are currently seeking a professional, organized, and dynamic Receptionist to join our Office Ambassador team.

As an Office Ambassador/Receptionist, you will be the face of our organization, playing a crucial role in our success and image. Your responsibilities will include a mix of receptionist, administrative, and other customer service tasks to ensure our office runs smoothly and efficiently and our clients always have a positive experience.

If this full-time position appeals to you, and you would like to become an integral part of our dynamic team, we want to hear from you!

The person we want is:

• Kind and compassionate
• Responsible and trustworthy
• Service-oriented
• Respectful
• Collaborative
• Authentic
• Ethical
• Accountable for results

Key Responsibilities

• Greeting and welcoming visitors, clients, and employees professionally
• Maintaining a clean, organized office that reflects our brand image
• Providing administrative support to office members and clients
• Handling incoming calls on a multi-line telephone system and directing them appropriately
• Taking and delivering messages to the relevant team members
• Managing document-related tasks such as scanning, copying, faxing, and filing
• Receiving, sorting, and distributing incoming mail and legal document deliveries
• Preparing outgoing correspondence using FedEx and USPS
• Performing additional duties as required for efficient office functionality

About TorkLaw

TorkLaw is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients. 

We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few:

• Top 10% of Inc. 5000’s list of America’s fastest growing companies
• Best Law Firm US World News & Report - every year since 2016
• Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate

If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you. When you join us, you will be joining a supportive and fun-loving team.You will find yourself in an environment where you can make meaningful contributions, learn, and grow.

As a values-based firm. We believe in:

• Radical Authenticity – Being transparently who we are: with ourselves, with each other, and with our clients & partners.
• Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals.
• Growth Mindset – Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients.
• Ownership – we take responsibility for our work and actions.
• Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.
• Respect for Each Other – Supporting each other with kindness and respect, and enjoying the journey together.
• Unwavering Integrity – Standing up for what’s right with consistently sound ethics and courageous honesty.

Requirements

• This is an in-office position - reliable transportation is required.
• Bilingual (English/Spanish) is required
• Ideally 1+ year if experience in a similar role, or equivalent education
• Computer literate and proficient with standard off productivity software
• Effective team player 
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• A problem-solver the ability to handle challenging situations
• Friendly and approachable demeanor
• High school diploma or equivalent preferred
• Previous experience in customer service or administration preferred

Benefits

In addition to a competitive salary, this position will receive the following benefits:

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 days of sick leave annually
• Lunch stipend

• Medical insurance (50% of premiums paid) for enrolled employee (Optional dependent’s coverage available at employee’s cost)
• Optional Dental, Vision, Life and Disability insurance plans
• 401(k) with 4% fully vested safe-harbor company match
• Communications stipend for remote employees
• Regular firm events (happy hours, team building, holiday party, etc)

TorkLaw is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.

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