Job Description
Under the general direction of the SVP of Policy Business Technology, the Staff Services Manager II Specialist will be responsible in building a high performing, proactive and engaged team of key Policy and related departments stakeholders in fast tracking and implementing specific artificial intelligence (AI) technologies such as machine learning (ML), natural language processing, and predictive analytics to improve internal and external effectiveness and efficiency. This includes technologies that help automate tasks, analyze data, and identify potential risks to assist with better decisions. In addition, the incumbent will be focused on leading cross-functional teams by assembling and guiding different expertise through solid change management and leadership skills to deliver quality services and product. This AI Business Partner will act as a strategic partner to Senior Leadership teams (i.e. Center of Excellence, Steering Committees, etc.) as well as their counterparts in OneAdmin and Claims, on policy formulation (new/ existing) as AI solutions are implemented.
Principal Duties/Responsibilities Include (see Duty Statement for details)
- Apply core management skills that involve strong project management fundamentals, leadership, communication, risk management, and stakeholder management skills.
- Facilitate and coordinate business requirements gathering and strategy development.
- Navigate complex technical problems while ensuring the AI business plan and strategy stays on track, according to budget and delivers the desired outcomes.
- Collaborate with leaders to oversee team resources to ensure capacity to accomplish business results.
- Handle risks and potential frauds through risk management and stakeholder management skills.
- Coordinate use case priorities and firm up scope of work.
- Possess business acumen, Problem-Solving, Adaptability, Ethical Considerations and Agile Methodologies to explore their real potential and expertise.
- Collaborate with counterparts in OneAdmin and Claims and work as a strategic team on AI initiatives that may be useful for not only the three groups, but the enterprise.
- Identifying trends and issues and recommending action to appropriate parties.
- Work with teams to ensure Change Management plans are developed for each AI implementation deliverable.
- Other Desired Qualifications:
- Relevant industry experience and knowledge of Underwriting, Policy Service, and Regulatory domains.
- Experience in change management and facilitating adoption of new technology solutions within an organization.
- Continuous learning mindset to stay updated with the rapidly evolving AI landscape.
New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate salary range may be based on education or experience identified in your state application.
You will find additional information about the job in the Duty Statement .
Working Conditions The successful candidate must reside in California upon appointment.
Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER II (SUPERVISORY)
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-465912
Position #(s):
402-502-4801-XXX
Working Title:
A.I. Business Partner
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00
# of Positions:
Multiple
Work Location:
United States
Telework:
Telework
Job Type:
Permanent, Full Time
Department Information State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.
Department Website:
Special Requirements To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications via CalCareers. Resumes submitted in lieu of the STD 678 may not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/16/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Compensation Insurance Fund
Talent Acquisition/Staffing
Attn: JC-465912 TS
2275 Gateway Oaks Drive
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Compensation Insurance Fund
Talent Acquisition/Staffing
Attn: JC-465912 TS
2275 Gateway Oaks Drive
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
- How would you identify and prioritize potential business opportunities for AI implementation within the Policy Operations and related departments?
- How would you align AI initiatives with the overall State Fund goals and strategic priorities?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Our ideal candidate will have:
- Business Acumen:
- Proven ability to identify business problems that can be solved using AI.
- Understanding of business processes across different departments in the Policy and related departments.
- Experience in project management and delivering AI-driven projects on time and within budget.
- Capability to analyze ROI and assess the business impact of AI initiatives.
- Communication Skills:
- Excellent verbal and written communication to effectively explain complex AI concepts to non-technical stakeholders.
- Ability to present technical findings and recommendations in a clear and compelling manner to senior management.
- Strong stakeholder management skills to build consensus and navigate diverse perspectives.
- Technical Skills:
- Understanding of core AI concepts like machine learning, deep learning, natural language processing (NLP), and computer vision.
- Experience with data analysis, data cleaning, and data modeling techniques.
- Familiarity with various AI platforms and tools
Benefits State Fund employees are eligible for a number of benefits. Our benefit package includes:
Health Benefits Program (CalPERS)
Retirement (CalPERS)
Employer Health and Consolidated Benefits Contributions
Dental, Vision
401(k) and 457 Deferred Compensation Plans
Employee Assistance Program
Group Legal Services Insurance
Holidays, Vacation/Sick/Other Paid Leave
Flex Elect Reimbursement Program
Wellness and Recognition
Alternate Work Schedules
Transit Pass Program
Tuition Reimbursement
Dependent Scholarship Program
Leadership Training
Mentoring Program
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website:
Human Resources Contact:
Tina Sherel
(916) 924-4703
TSherel@scif.com
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rosa Gil-Robles
(800) 499-8668
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Background Investigation Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.
Acknowledgement Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
By applying to this position, you are also acknowledging that you have received the following information:
California State benefits
Duty statement/Job Description
Salary ranges and steps for the classification(s) advertised
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Tags
Holiday work, Permanent employment, Full time, Remote job, Flexible hours,