Concierge Job at Village Green, Chicago, IL

cUduTzBGM2VpOXgrQ0tMdWpEazNYYWRUZlE9PQ==
  • Village Green
  • Chicago, IL

Job Description



VILLAGE GREEN

Founded in 1919,  Village Green  is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future.

Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area. As a key team member, you will maintain the highest standards of service and excellence while providing unparalleled experience for our clientele. 

Our 100-year history  makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. 

Join our prestigious team at Village Green, a leading provider of luxury property management services in Chicago's vibrant West Loop neighborhood.

Pay: Up $20 hourly plus bonus

Job Description



The Coppia Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests ​are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. ​The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

Qualifications



ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  •  Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  •  Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  •  Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  •  Prepares incident reports and correlating documentation
  •  Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

  • Must have minimum one year of college, social media skills, customer service, and writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented

 

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. 

We offer an outstanding benefits package including...
- 401K, with a match!!!!
- Medical
- Dental
- Vision
- Bonus program

 

Job Tags

Hourly pay, Full time, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

TRL11, Inc.

Sr. Electrical / Electronics Engineer Job at TRL11, Inc.

 ...technology to Aerospace applications. Based in Irvine, CA, we are seeking highly passionate, skilled and experienced Senior Electrical / Electronics Engineers with a focus on cutting edge camera / edge processing technology, to join our team. As a Senior Electronics Engineer... 

GEOR Global Recruitment (Shenzhen) Ltd.

Office Clerk/Operations Assistant Job at GEOR Global Recruitment (Shenzhen) Ltd.

 ...documents to ensure the accuracy and timeliness of documents.2Assist in dealing with all kinds of daily affairs, and go out to docking...  ...temporary or auxiliary work to improve work efficiency.4Use office software (such as Word, Excel) for data entry, form production and... 

Black & Veatch Family of Companies

Federal Subcontracts Representative 2 Job at Black & Veatch Family of Companies

 ...management, quality control, start up and decommissioning and field engineering. This position is responsible for moderately complex federal subcontract development and/or administration in support of proposal and/or project requirements within the Federal Subcontracts... 

Carter Lumber

CDL Class A/B Truck Driver Job at Carter Lumber

 ...Are you tired of being on the road for days or weeks at a time? Do you wish you could have a successful trucking career while also maintaining a consistent life at home? Drive for Carter Lumber and not only will you have a stable, predictable schedule that allows you... 

Medtronic

Sr Finance Program Manager Job at Medtronic

 ...to meet those needs Ability to translate ideas and financial results into concise presentations for senior management About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do...