Job Summary/Purpose
The Customer Operations Training Manager is responsible for developing, implementing, and overseeing training programs for customer service representatives in the utility industry. This role ensures that all customer-facing and back-office staff are well-equipped with the knowledge and skills necessary to manage meter-to-cash processes effectively.
Job Duties/Responsibilities
Minimum Requirements
Minimum education required of the position
Minimum experience required of the position
Minimum knowledge, skills and abilities required of the position
Any certificates, licenses, etc . required for the position
None
About Delta Utilities
Delta Utilities is a leading natural gas utility with a focus on safe, dependable service to customers. Headquartered in New Orleans, Louisiana, the utility will serve nearly
600,000 customers and become one of the leading natural gas providers in Louisiana and Mississippi and among the top 40 providers in the United States.
In 2023, Entergy announced that it had entered into an agreement with Delta Utilities to sell its Louisiana gas distribution business. The natural gas utility currently serves more than 200,000 customers across East Baton Rouge and Orleans parishes. In February 2024, Delta Utilities entered into an agreement with CenterPoint Energy to acquire its Louisiana and Mississippi natural gas businesses, which currently serve approximately 381,000 customers. Once the transactions are complete, Entergy's Louisiana natural gas operations and CenterPoint Energy's Louisiana and Mississippi natural gas systems will be operated by Delta Utilities. Learn more:
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
...IFR Pilot - Victoria, TX Location: Victoria, TX | Sign-On Bonus: Up to $50,000 | Housing Provided About the Role Total Aviation Staffing is seeking a dedicated IFR Pilot to join an elite team providing life-saving air medical services in Victoria, Texas...
...precedence, and requires us to personally tailor our high touch level of service. Together with our Pilots and Member Care Managers, Concierge are the face of the company a reflection of the brand the foundation of the Member experience, and we must strive to always...
...We are actively seeking an experienced and dedicated Pharmacist to join our remote healthcare team in a hospital setting. In this role,... ...leveraging your clinical expertise-all from the comfort of your remote work environment. The ideal candidate will bring a strong hospital...
...7848 for more info!!! We are looking for highly motivated box truck drivers with at least three years experience to help test and improve... ...~3+ years recent (within the last 5 years), local delivery driving experience, which must include: ~ at least one year of...
...value-added expertise, and we stand by our core values of TEAM, TRUST, GRIT, GROWTH!We are looking for a Commercial Construction Plumbing Mechanic that will work with our plumbing foreman and individually with limited supervision. The Mechanic will work with Foreman...