Customer Service Rep - 1715 Hwy 78 Suite C Job at Domino's Franchise, Dora, AL

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  • Domino's Franchise
  • Dora, AL

Job Description

Job Description



We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.

  • Answer and manage incoming customer phone calls in a professional and timely manner
  • Assist in food preparation, including making pizzas, as needed
  • Maintain a clean and organized work environment
  • Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information
  • Collaborate with team members to ensure smooth operations during peak hours
  • Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency
  • Adapt to changing customer needs and business demands with a positive attitude
  • Document customer interactions and update relevant records in the company's system
  • Participate in ongoing training to improve product knowledge and customer service skills

Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Proficiency in basic computer skills and data entry
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Flexible schedule with availability to work on weekends
  • Team player with a positive attitude and willingness to learn
  • Food handling experience or certification is a plus
  • High school diploma or equivalent

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Full time, Flexible hours,

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