Desktop Support Technician Job at Liberty Personnel Services, Inc., Philadelphia, PA

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  • Liberty Personnel Services, Inc.
  • Philadelphia, PA

Job Description

Job Details:

Desktop Support Technician

65,000 - 80,000

A leading law firm is seeking a Desktop Support Technician to join its team. This role is responsible for supporting all service requests received through the ticketing system and management assignments.

Responsibilities:

  • Manage and maintain all firm hardware, including PCs, laptops, mobile devices, video conferencing equipment, HP LaserJet printers, and high-speed multifunction units.
  • Deploy new PCs and laptops using Microsoft SCCM.
  • Install, configure, and maintain HP LaserJet printers within a network environment.
  • Provide laptop maintenance and support, ensuring devices remain updated with current virus definitions and Windows/Office updates.
  • Install, replace, and maintain hardware components for PCs, desktops, laptops, and printers.
  • Support smart devices and video conferencing equipment (Zoom, Microsoft Teams).

Knowledge, Skills & Abilities:

  • Excellent customer service and interpersonal communication skills when assisting end users and collaborating with IT staff.
  • Strong troubleshooting abilities for general hardware and software issues.
  • Experience configuring and deploying laptops, desktops, and HP LaserJet printers in a network environment (Dell hardware preferred for PCs and laptops).

How to Apply:

To be considered for this opening, please apply to matt@libertyjobs.com

Please add me on LinkedIn!

Matt Naumenko, Liberty Personnel Services

Matt@libertyjobs.com

Experience:.com/in/matthew-naumenko-511676188/

Experience

Associate
Employment type

Permanent

Job function
Desktop Support Technician

#Libertyjobs

#Legal

#EndPoint

Job Tags

Permanent employment, Work at office,

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