Job Description
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property:
There’s no better place to ski and no better place to stay than The Sebastian – Vail. Vail’s premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
Employment Type: Full Time, Year Round
Start Date: ASAP
Pay Range: $65,000 - $75,000 / year (DOE), plus up to 5% annual bonus potential
Schedule: Flexible schedule. Must be able to work evenings, weekends, and holidays when needed.
Summary:
Responsible for complete oversight and operation of Leonora Restaurant, In Room Dining and Pool Service to ensure quality and service standards of hotel are being achieved, proper training for the staff and managing costs.
- Direct oversight of Leonora Restaurant and In Room Dining, including the financial performance, guest satisfaction and staffing
- Ensures that services standards exceed guest’s expectations.
- Oversees ordering and purchasing of all supplies for the outlets.
- Manages payroll and tip distribution for all outlets.
- Works with beverage manager on the oversight of Frost, resort bars and the beverage program.
- Oversees the hiring, training, professional development, and discipline of staff
- Oversees staff training on proper service as well as food and beverage knowledge.
- Plans, organizes, administers, reviews, and evaluates the work of service staff
- Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the department
- Identifies and executes unique and creative solutions for resolving everyday problems.
- Represents department in safety committee
- Maintains Aloha and regularly updates systems as needed.
- Performs analyses of pricing in relation to competition
- Ensures attainment of budgeted food sales, beverage sales and labor costs; achieves maximum profitability and over-all success by controlling costs while providing quality of service
- Hold daily Line Up meetings with the team and with Executive Chef or Sous Chef to ensure VIP’s, Specials, etc., are properly communicated.
- Participates in the development, implementation and management of food and beverage marketing activities.
- Manages compliance with cash handling procedures.
- Develops and maintains, staff schedules.
- Assists in menu planning and pricing.
- Assists with month end inventory.
- Complies with all health and safety regulations.
- Knowledgeable on food safety and alcohol service regulations. Trains staff on these regulations and ensures that all food safety and alcohol service requirements are followed.
- Ensures the maintenance of bar control policies.
- Attends regular operational and department meeting.
- Establishes and maintains effective relationships with guests and owners to ensure guest satisfaction and repeat business.
- Ensures that staff maintains a professional attitude and proper appearance and uniform standards.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
- Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
- Willingness to work flexible days, nights, weekends and holidays as well as whatever hours are required for the success of the operations.
- Performs other duties as assigned by manager.
Education and Experience:
- Serve Safe Certification
- TIPS or Vail Responsible Alcohol Servers Training Certification
- Bachelor’s degree in hotel management, or a closely related field; AND five (5) years of food and beverage operations experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills:
- Outstanding interpersonal, problem solving, and organizational skills.
- Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
- Principles and practices of developing teams, motivating employees and managing in a team environment.
- Applicable town, county and state liquor laws.
- Cocktailing, mixology and proper bar technique.
- Wines, beers, and liquors in inventory.
- Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
- Use of specified computer applications involving the design and management of databases or spreadsheet files and the development of special report formats.
- Office administrative practices and procedures.
- Record keeping principles and practices.
- Correct business English, including spelling, grammar and punctuation.
- Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds both in person and over the telephone.
- Planning, organizing, supervising, reviewing and evaluating the work of staff.
- Motivating staff
- Training others in policies and procedures related to the work.
- Exceeding customers’ expectations.
- Communicating effectively in oral and written forms.
- Compiling and summarizing information and preparing activity reports.
- Organizing ones work, setting priorities and meeting critical deadlines.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
General Benefits:
- Free onsite shift parking
- Discounted bus pass for Eagle County & Lake County routes
- Discounted F&B, Spa Treatments & Retail up to 40% off
- 401K with Match
- Paid Sick leave for P/T & Seasonal Staff, PTO for Full Time Staff
- Wellness Bonus if worked through full season until ski area closing
- Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
- Merchant Ski Pass Program
- Free onsite Chef prepared employee dining room with hot meals and salad bar
Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season. Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.
Job Tags
Holiday work, Full time, Seasonal work, Immediate start, Outdoor, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift,