Housekeeping Manager Job at The Hoxton, Cincinnati, OH

cW0vTjJWM2JnOWg0RHFQaWlqWXhYNnhTZGc9PQ==
  • The Hoxton
  • Cincinnati, OH

Job Description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is hourly.

Reports To: Executive Housekeeper / Housekeeping Manager

General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

Job Description

Supervises: Housekeeping Supervisors, Room Inspectors

General Purpose: The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.

Specific Responsibilities:

  • Supervise the housekeeping employees, motivate the team through training, development, empowerment, coaching, and counseling.
  • Recommend discipline and termination, as appropriate.
  • Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of house.
  • Ensure compliance with accident/loss preventive programs.
  • Achieve a high level of cleanliness and guest satisfaction.
  • Monitor and report on expenses (payroll and supplies) in an effort to control cost, while ensuring adequate staff, and supplies are on hand to provide top quality service.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Work with the front desk staff to help resolve guest issues that arise.
  • Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets and to ensure a safe and accident free environment for guest and employees.
  • Log items into the Lost and Found and answer inquiries from guests to meet overall lost & found satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company.
  • Communicate within all departments of the company.
  • Responsible for learning and being efficient using the 21c checkbook. This involves invoicing, calling suppliers, budgeting, researching, and working with the accounting department.
  • Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
  • Scheduled days and times may vary based on needs.

Qualifications

 

  • A thorough knowledge of the Housekeeping field.
  • A demonstrated ability to determine a course of action based on knowledge of workplace policies and procedures
  • Supervision/management experience and skills.
  • Ability to compile facts and figures.
  • Ability to meet and maintain budget.
  • Must be able to open, close, or work any shift during special events.
  • Requires a can-do attitude.

Education/Formal Training:

  • High school diploma or equivalent

Experience:

  • Two to three full years of employment in a related position with this company or another organization.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Job Tags

Hourly pay, Shift work,

Similar Jobs

VPI Technology a division of Ludlum Measurement, Inc

Manufacturing Assembler L1 Job at VPI Technology a division of Ludlum Measurement, Inc

 ...D-tect Systems, a VPI Technology Group (VPI) subsidiary, seeks a highly motivated entry-level individual to join our skilled manufacturing team. This position will reside full-time at our D-tect location in Draper, Utah. Wage: $17.75 hourly. QUALIFICATIONS AND... 

GolfJobs

Summer Golf Course Intern Job at GolfJobs

 ...Golf CourseIntern11 September 2024Category: Golf Course InternshipsCountry: USAState: New YorkApply for this job.Click...  ...when you leave, you will have the skills necessary to apply for assistant superintendent jobs upon graduation from school. Interns here... 

Datamanusa

Nurse Employee Health 2 Job at Datamanusa

 ...DatamanUSA is looking for a Nurse Employee Health 2 for our direct client based in CA. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Nurse Employee Health 2 Location: Redondo Beach, CA... 

EMERGENT METHOD

Web Developer Job at EMERGENT METHOD

Emergent Method is seeking a full-time web developer to join the firms creative services team, where they will work alongside team members...  .... This is a full-time position that can be performed remotely from anywhere in the U.S. The ideal candidate has a strong... 

Chelan County PUD

Civil Engineer (I to Senior II) Job at Chelan County PUD

LIVE, WORK AND PLAY! Chelan County PUD is located in the geographical center of Washington State at the confluence of the Columbia and Wenatchee rivers. A public power leader, the complex and progressive nature of PUD operations offer a unique mix of challenges and opportunities...