Job Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth  - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion  - Find a career in a place where everyone belongs.
• Benefits  - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Reporting to the NCAC District Manager, the NCAC Organizer is a key position in order to make our City safer, cleaner and greener. The Organizer is responsible for staffing the Neighborhood Action Center, tracking and handling important issues in the Community and building relationships with residents and stakeholders throughout the District.

Essential Functions

• Attend community meetings and report back issues that need to be addressed
• Staff Neighborhood Community Action Centers, which includes welcoming residents, reporting and logging their issues in the database
• Demonstrate familiarity with Municipal, State and Federal resources to assist residents with government resources
• Assist residents in filling out paperwork for municipal services
• Plan and execute events within the district
• Assist in 311 reporting
• Staff Community Advisory Council
• Work with Neighborhood Advisory Council to monitor commercial corridors for illegal street vending, graffiti, safety and other areas of concern
  • Identify needs of local businesses (passing them along to Business Roundtable)
  • Build relationships with economic centers and stakeholders to provide economic opportunity for all (ex: hosting local job fairs, expungement clinics, business counseling clinics, etc.)
  • Engage local businesses
  • Share resources and funding opportunities for local educational institutions
  • Work with other committees to plan events that support school safety and sustainability
  • Identify solutions to provide before and after school programming
  • Highlight enrichment opportunities for Pre-K, K-12 and CTE students
  • Collaborate with other committees and partners to ensure safe school and recreation center corridors
  • Build a relationship and work with Police District’s Community Relations and Crime Prevention officers
  • Establish local Town Watch groups; seek introductory and routine training from Town Watch Integrated Services (TWIS)
  • Be the eyes and ears of activity that cause concern, and report information to the Police District (via 911)
  • Attend monthly Police Service Area meetings, as well as District Captain Town Hall Meetings and Community Meetings (note: members will rotate meeting attendance to ensure that the responsibility does not fall on one person)
  • Identify community groups and segments that need 311 training and arrange for trainings
• Work with Neighborhood Advisory Council to report quality of life issues to the Community Advisory Board which include but are not limited to abandoned and blighted homes, abandoned automobiles, trash and illegal dumping, non-working streetlights, nuisance businesses, ecosystems and green spaces
  • Report all land use or zoning concerns to the Community Advisory Board
  • Assist with organizing blocks, which includes recruiting block captains and working with the More Beautiful Committee
  • Report community issues raised to 311
  • Identify housing issues, needs and concerns within the neighborhood
  • Attend local RCO meetings and document issues raised
  • Build relationships with RCOs
  • Stay up to date with local development projects
  • Identify neighborhood environment issues
  • Organize community clean ups
  • Recommend locations for BigBelly trash cans 
  • Organize recycling bin giveaways
  • Report graffiti 
  • Identify issues affecting seniors 
  • Work with local senior-focused agencies to connect seniors to available social programs
• Other duties as assigned

Competencies, Knowledge, Skills and Abilities

• Must be driven to implement Mayor Parker’s vision of a government the people can see, feel, and touch
• Computer skills including navigating municipal websites, VAN and Microsoft programs
• Strong communications skills and ability to work well with others

Qualifications

• High school diploma or GED; relevant and equivalent work experience will be considered
• Ability to demonstrate flexibility and exercise the authority of the position with sound judgment
• Previous work in non-profit or public sector is ideal

Supervisory Responsibilities

 None

Other Specialties, Certifications, Physical Requirements, and Work Conditions

• Regular, predictable attendance is required
• Nights and weekends may be required
• Successful candidate must be a city of Philadelphia resident within six months of hire

Additional Information

TO APPLY:   Interested candidates must submit a cover letter and resume.

Salary Range: $55,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website:

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