Job Description

Overview:
Join our team as a Part Time Night Auditor where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Night Auditor you will be responsible for overseeing the nightly operations of our hotel providing exceptional service and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment.  This position is for 2 nights a week including at least one weekend night. Hourly rate: $20/hour

What youll do...

• Conduct the nightly audit process to reconcile all daily transactions and prepare reports for management
• Welcome guests upon arrival during late hours and assist with checkin/checkout procedures
• Respond to guest inquiries requests and concerns promptly and professionally
• Handle cash transactions credit card processing and maintain a balanced cash drawer
• Ensure accuracy in guest billing and resolve any discrepancies
• Collaborate with various departments to address guest needs and ensure satisfaction
• Monitor security cameras and report any suspicious activities
• Maintain cleanliness and organization at the front desk area
• Perform any additional tasks as required during the night shift

Qualifications :

What we are looking for...

• Previous experience in hotel management or guest services is advantageous
• Strong understanding of hospitality operations and guest relations
• Ability to communicate effectively with guests from diverse backgrounds
• Proficiency in using phone systems and handling calls with professionalism
• Bilingual or multilingual skills are a plus
• Exceptional customer service skills with a focus on problemsolving
• Attention to detail and accuracy in handling financial transactions and reports
• Flexible availability to work night shifts weekends and holidays as needed

Remote Work :

No

Employment Type :

Parttime

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