Job Description

Work Location Type:  Hybrid - Green Bay, WI   

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.

eCommerce Onsite Search Intern – Fall 2024

At Imperial, our motto is “People First”. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities.  Join us for a Fall internship! Our downtown Green Bay headquarters is full of dynamic and fun people who want to share their knowledge!

As an intern at Imperial, we’ll help you design an experience that meets your learning objectives while helping you explore how the areas of our business relate and interact. You’ll enjoy a variety of day-to-day work assignments, cross-functional meetings, exposure to executive leadership, and soft skill development.

Imperial Supplies is a growing distributor of fleet maintenance products. We’ve been based in Green Bay since 1958 and have a strong history of double-digit annual growth!

Under general supervision, the Onsite Search Intern will audit, analyze, and optimize site search for Imperial Supplies’ website. The overall goal is to bring relevant Site Search results and provide a better search experience for the customer, leading to increased conversion and overall digital profitability.

Internship Details

• Paid internship during Fall 2024
• Duration of 12 weeks, up to 20 hours per week depending on student interest and availability
• Willing to provide supporting documentation for students seeking school credit

Potential Learning Outcomes:

• Establish an understanding of Site Search Relevancy
• Gain understanding of site search keyword research and optimization
• Identify Top search terms for the business
• Understand difference between Search customer vs. non-Search customer
• Understand connection between merchandising, product setup and site search

Internship Requirements

• Recently graduated or has active enrollment in a 2- or 4-year accredited college in a relevant course of study
• Exposure to eCommerce, digital marketing, or digital merchandising, with understanding of site search experience
• Strong oral and written communications skills, and be able to work effectively and independently, while building relationships with others
• Good organization and planning skills
• Comfortable with learning new applications and software
• Strong research and analytical thinking skills
• Familiar with Microsoft Office Suite products, especially Excel and PowerPoint
• Understanding of Google Analytics and how to run and read reports

Day to Day Responsibilities

• Review and optimize Search Terms on Imperial Supplies Website
• Oversee top search terms, high search exit terms, high search refinement terms and low conversion terms
• Analyze competitive site search experiences to stay current with new features in ecommerce, search, and industry.
• Research and analyze search terms for assigned categories.
• Provide before/after GA reporting follow ups to ensure updates are working.
• Work on redirect set up as needed
• Audit Left Navigation opportunities for search terms. Communicate findings to improve facets/filters based on findings.
• Perform other duties as assigned

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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