Job Description

Kelly Government Solutions is currently seeking a Passport Agent to join the passport team in Philadelphia PA. This is a full-time long-term, on-site position.

Job Title: Passport Agent Clerk

Pay Rate: $23.59 - $25.91 (depending on experience)

Shift: This is a 1 st shift, full-time position that is 100% ONSITE

Required Qualifications:

• Ability to successfully complete a government MRPT public clearance background

• At least two year’s work experience preferably in an administrative or customer service field using office equipment and software such as Microsoft Office

• Be at least a high school graduate or equivalent

• Lift up to 25-30lbs occasionally

• Ability to sit or stand for long periods of time

• Able to conduct repetitive body movements, push, pull, reach, bend and lift

Core Duties:

• Process passport applications: receive, review, scan, data entry, print, mail, and archive.

• Operate office equipment: scanners, mailers, and TDIS-PD system.

• Provide customer service: assist applicants at counters, schedule appointments, and provide information.

• Quality assurance: verify application completeness, document compliance, and fee accuracy.

• Administrative tasks: file, data entry, cashiering, and receptionist duties.

• Training and support: assist with agent training and maintain electronic records.

• Resolve application discrepancies and undeliverable mail.

• Generate correspondence and re-batch applications.

• Assist with special projects as needed.

Benefits:

• This is a contract to hire position which offers competitive compensation and comprehensive benefit package

• Optional health, vision, and dental plans

• Paid Vacation (80 hours)

• Paid sick leave (56 hours accrued)

• 11 paid federal holidays

• 401 K plan

If you are interested in this opportunity or know someone who would be interested and qualified, apply today or contact Bonnie Garrett by sending a Word formatted resume to bonnie.garrett@kellyservices.com

Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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