General Summary: The Store Manager in each store assumes a leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences. Store Managers facilitate achievement of business results by providing uniquely responsive customer service, compelling merchandise presentation, operational integrity, optimal staffing, and associate development. Store Managers achieve company objectives and enhance the DSW brand image by modeling and coaching behaviors that align with the company values of accountability, collaboration, humility, and passion. Store Managers develop and implement agile strategic plans to achieve business results. They are expected to foster teamwork and collaboration within their stores and districts, leading the effort to ensure customers experience service that is friendly, helpful, passionate, and real.
Reports to: District Manager
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