Job Description
System One is working with a well-established company that is seeking an experienced Corporate Travel Agent to join their team. This position requires a detail-oriented individual with excellent reservation experience, exceptional customer service skills, and proficiency in operating Sabre GDS software. Additionally, candidates must possess a basic understanding of AIMS (Airline Inventory Management System) and HOTAC (Hotel and Accommodation) modules. This role is fully onsite. The working hours are
4:00 a.m.- 2:00 p.m., Friday, Saturday, Sunday, Monday . Training shift initially is M-F 9-5.
Responsibilities:
- Utilize Sabre GDS software to book flights, hotels, cars, and other travel reservations for corporate clients
- Provide exemplary customer service by actively listening to clients' needs, resolving issues, and ensuring a seamless travel experience
- Monitor and manage travel policies, ensuring compliance with company guidelines and budget constraints
- Collaborate with travel vendors to negotiate contracts and secure the best deals on behalf of clients
- Stay updated with industry trends, travel regulations, and new destinations to offer informed recommendations
- Maintain accurate records of travel bookings, expenses, and client communications
- Assist with itinerary changes, cancellations, schedule modifications, and emergency situations
Requirements:
- Minimum 2 years of experience as a travel agent or administrative position
- Proficient in using Sabre GDS software to handle flight, hotel, and rental car reservations preferred but not required
- Strong customer service and problem-solving skills, with the ability to resolve issues efficiently
- Proficient in Excel
- Comfortable working with AIMS and HOTAC modules for airline inventory management and hotel accommodations
- Excellent verbal and written communication skills
- Organized, detail-oriented, and able to manage multiple tasks simultaneously
- Must pass a comprehensive background check, including a 10-year history verification and a FAA-mandated fingerprint criminal history records check
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #208-Rowland Tulsa
Job Tags
Contract work, Local area, Shift work, Weekend work,