Job Description

The Hilton Portland Downtown is looking for a Valet Parking Attendant ! If you have a passion for customer service and have a kind and welcoming demeanor this may be the perfect opportunity for you!

Find us in central downtown, less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within three blocks.

What will I be doing?

As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Retrieve vehicle keys from and provide receipts to guests
• Transport guest vehicles to and from designated parking areas and the hotel driveway
• Assist guests with luggage
• Retrieve guest items from vehicles, as requested
• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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