Job Description

The starting responsibilities of the Client Services position include, but are not limited to, the following:
Temp to Hire placement
$17.00-18.00
Hours - 8:30 AM to 5:00 PM with an 1/2 hour lunch break, Monday through Friday.

• Greet clients and visitors when they arrive.
• Be kind, friendly, and professional to everyone.
• Be well-informed about our business concept, company policies, suite rates, and suite availability.
• Ability to explain office package options and answer questions for interested persons and potential clients; give tours of our facility as needed.
• Keep track of scans, faxes, and emails that come in to our support email address and forward to the appropriate clients.
• Answer Receptionist telephones and interact with callers in a professional, polite, and discreet manner.
• Help clients with printing, faxing, copying, and miscellaneous clerical tasks when asked.
• Sort and deliver client mail, send and receive FedEx/UPS packages, stamp USPS letters for outgoing mail; keep track of mailing schedules for virtual office clients and sending their mail out accordingly; sort and deliver incoming mail daily.
• Ensure meeting rooms and guest offices are clean and ready for clients’ use.

 
Basic Skills:

• Strong interpersonal skills.
• Punctual and dependable.
• Professional appearance and attitude.
• Discreet and able to deal with confidential information.
• Proficient in basic math. (addition, subtraction, multiplication, and division)
• Good command of written and verbal English.
• Comfortable working with Gmail, Word, and Excel; willing to expand these skills as necessary.
• Willing to learn and adapt with fluctuating business needs and client requests.
• Ability to self-start and need little supervision to be productive. Team player able to independently prioritize workload and downtime, take initiatives, and solve problems as necessary.

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